Shipping & Delivery

Shipping & Delivery

Our estimated delivery time is the sum of the processing time and the shipping time. You can calculate delivery estimates by taking the processing time for your order and adding the delivery time based on the shipping method you've chosen.

Processing Time

  • The estimated processing time is listed on the product page, some popular styles can be shipped out in 1-3 working days, while engraved or custom orders may take up to 7-15 working days. Once your order is shipped, you will receive an email notification with your tracking details and projected delivery date.

Shipping Time

  • We offer free shipping on all orders over $99 to the entire United States, including Alaska and Hawaii. For faster shipping service, you can upgrade to one of our Express Shipping options.

*Please note:

  • The time frame mentioned above doesn't include production time and account for delays caused by vendors or service and weather disruptions.
  • Expedited Shipping cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Free Shipping method.
  • Shipping times are estimates only and are not guaranteed. Deliveries may take longer, especially before holidays or due to weather, and shipping to Alaska and Hawaii takes additional business days.

International Shipping

  • All international orders may incur additional charges due to taxes, tariffs, and duties imposed by the destination country. Italo Jewelry is not responsible for these additional fees. All fees are to be paid for by the customer at the time of delivery

Track your order

  • After placing your order, you'll receive a confirmation email. You can also log in to our website and track your order under "Account> My account> My orders"
  • Once your order is shipped, you will receive an email with tracking number. 
  • *Please note that when the carrier returns an Undeliverable package because of address problem to us, you will be charged for reshipping costs, if you require refund.